Active listening isn't passive. It's a specific skill: hearing what someone says, reflecting back what you heard, asking clarifying questions, not planning your response while they're talking. Most people don't do it naturally, and AI is a great way to practice before you try it ...
Full concept →A repair attempt is any signal one person sends during or after a conflict to reduce tension, reconnect emotionally, or signal that they want to move toward resolution rather than escalation. Repair attempts are often subtle, such as a joke, a softened tone, or a small concession...
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