Active listening isn't passive. It's a specific skill: hearing what someone says, reflecting back what you heard, asking clarifying questions, not planning your response while they're talking. Most people don't do it naturally, and AI is a great way to practice before you try it ...
Full concept →A repair attempt is any word, gesture, or phrase one person uses to de-escalate tension during a conflict before it spirals further. Identifying these signals in real time is a skill most people struggle with, especially when emotions are running high.AI tools can be trained to f...
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