Active listening isn't passive. It's a specific skill: hearing what someone says, reflecting back what you heard, asking clarifying questions, not planning your response while they're talking. Most people don't do it naturally, and AI is a great way to practice before you try it ...
Full concept →Perspective taking is the cognitive practice of intentionally imagining a situation from another person viewpoint, and it is a foundational skill for empathy and conflict resolution. Most people do this imperfectly because their own emotional state filters how they interpret some...
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