Active listening isn't passive. It's a specific skill: hearing what someone says, reflecting back what you heard, asking clarifying questions, not planning your response while they're talking. Most people don't do it naturally, and AI is a great way to practice before you try it ...
Full concept →Emotional labor distribution refers to how the invisible work of managing feelings, maintaining harmony, and anticipating others needs is divided between people in a relationship or team.When this distribution is unbalanced it creates resentment that is hard to articulate, and AI...
Full concept →