Active listening isn't passive. It's a specific skill: hearing what someone says, reflecting back what you heard, asking clarifying questions, not planning your response while they're talking. Most people don't do it naturally, and AI is a great way to practice before you try it ...
Full concept →Deflection pattern recognition involves identifying moments in a conversation where a person redirects, minimizes, or changes the subject to avoid addressing a core issue or emotion.AI can help you spot deflection in past conversations or draft messages and suggest responses that...
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