Active listening isn't passive. It's a specific skill: hearing what someone says, reflecting back what you heard, asking clarifying questions, not planning your response while they're talking. Most people don't do it naturally, and AI is a great way to practice before you try it ...
Full concept →Conversational repair signals are the verbal moves people use to fix misunderstandings, smooth over tension, or reestablish connection after communication breaks down, such as clarifying statements, apologies, or humor shifts.In text-based communication these signals are easy to ...
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