Active listening isn't passive. It's a specific skill: hearing what someone says, reflecting back what you heard, asking clarifying questions, not planning your response while they're talking. Most people don't do it naturally, and AI is a great way to practice before you try it ...
Full concept →Conversational repair signals are the verbal and written cues people use to correct a miscommunication, soften a harsh statement, or redirect a conversation that has gone off course.AI tools can identify these signals in real time, helping you recognize when someone is attempting...
Full concept →