Active listening isn't passive. It's a specific skill: hearing what someone says, reflecting back what you heard, asking clarifying questions, not planning your response while they're talking. Most people don't do it naturally, and AI is a great way to practice before you try it ...
Full concept →Conversational repair sequences are the specific verbal moves people use to recover from a miscommunication, misheard phrase, or awkward exchange within an ongoing conversation.Understanding these sequences helps you course-correct in real time, and AI can analyze your message hi...
Full concept →