Active listening isn't passive. It's a specific skill: hearing what someone says, reflecting back what you heard, asking clarifying questions, not planning your response while they're talking. Most people don't do it naturally, and AI is a great way to practice before you try it ...
Full concept →Conversational flooding refers to the state where a person becomes so emotionally overwhelmed during a disagreement that they lose the ability to process information rationally or respond constructively.AI can help users recognize the linguistic and structural signs of flooding —...
Full concept →