Active listening isn't passive. It's a specific skill: hearing what someone says, reflecting back what you heard, asking clarifying questions, not planning your response while they're talking. Most people don't do it naturally, and AI is a great way to practice before you try it ...
Full concept →A conversational bid is a small, often overlooked attempt by one person to make an emotional or social connection with another, such as sharing a joke, a complaint, or a piece of news. Psychologist John Gottman identified these bids as critical to relationship health because how ...
Full concept →