Active listening isn't passive. It's a specific skill: hearing what someone says, reflecting back what you heard, asking clarifying questions, not planning your response while they're talking. Most people don't do it naturally, and AI is a great way to practice before you try it ...
Full concept →Conversation repair scripts are structured language frameworks used to de-escalate tension, rebuild trust, and redirect a conversation after a breakdown or misunderstanding occurs. They provide ready-to-use phrases and sequenced dialogue patterns that help people respond thoughtf...
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