Active listening isn't passive. It's a specific skill: hearing what someone says, reflecting back what you heard, asking clarifying questions, not planning your response while they're talking. Most people don't do it naturally, and AI is a great way to practice before you try it ...
Full concept →Conflict escalation pattern recognition is the identification of recurring sequences in arguments that predictably move a conversation from tension to breakdown, such as defensiveness triggering criticism triggering withdrawal.Most people repeat the same escalation loops without ...
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