Active listening isn't passive. It's a specific skill: hearing what someone says, reflecting back what you heard, asking clarifying questions, not planning your response while they're talking. Most people don't do it naturally, and AI is a great way to practice before you try it ...
Full concept →When you have a difficult conversation with someone, you instinctively zero in on the emotional moments—the quiver in their voice, the exact words they used to express hurt, the pause before they said something important. AI systems do something similar using a mechanism called a...
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